Shipping & Returns

General

The minimum order value is 200€.
Our prices are strictly net value.

Prepayment and direct debit payment methods are only possible in Germany. Orders from abroad are only accepted with payment in advance.

Cash on Delivery (COD) is only possible in Germany. For COD we charge an extra fee of 2.50€ (plus 19% VAT) per parcel.

Germany

Click here Chart of shipping costs for Germany

EU

Up to a goods weight of 50kg we're shipping with DHL, goods with more weight will be shipped on palett with the forwarding agent SCHENKER. Chart of shipping costs for the EU

Switzerland and Norway

Due to special tariff regulations in the EU, we will ship orders of more than 1000€ value to Switzerland and to Norway only on pallets. Chart of shipping costs for Switzerland and Norway

International/non EU:

Shipping costs to your country have to be calculated individually. After finishing your order you will get a modified, new bill as soon as possible.

More Information:

For shipments outside of Germany other charges such as VAT, import duty costs, account management or risk charges may occur in the recipient country. All additional costs have to be payed by the addressee.

You have the possibility to authorize a forwarder of your choice to shipp your order. He, then, is responsible for the complete and correct transaction. Please just inform us with your order, to which place you want to have your order shipped.